Your visit to Level begins and ends with Director of Client Experience Breanna Youngblood. Her passion for creating environments where everyone feels supported guides the design and improvement of your entire journey. Before joining Level, Breanna held leadership roles in luxury hospitality, including at The Breakers and Mokara Spa at Omni Nashville. Known for her empathy and ability to inspire teams, Breanna successfully delivers consistent, high-quality experiences that build loyalty and trust. When she’s not elevating client satisfaction, you can find Breanna enjoying the great outdoors with her family.
My background in exercise science laid the foundation for my approach to wellness, grounding my work in evidence-based movement and human physiology. Through my studies and hands-on experience, I learned how exercise, recovery, and lifestyle habits work together to support long-term health. Personally, I saw how prioritizing these elements improved my own energy, focus, and overall well-being. Professionally, this passion evolved into helping others find sustainable routines that fit their lives. At Level, I bring together science, personal experience, and a holistic mindset to support balanced, lasting wellness.
What excites me most about the director of client experience role at Level is the opportunity to shape how clients feel at every touchpoint—not just the services they receive, but the trust, consistency, and care they experience over time. I’m drawn to the chance to blend strategy with human connection in a wellness environment that truly values long-term client relationships.
I wish people understood that wellness isn’t a trend or a quick fix—it’s a personalized, ongoing commitment to feeling and functioning better, supported by consistent care and intentional experiences. Many see wellness as something you turn to only when something is wrong. I believe it’s most powerful when it’s preventative—supporting people before issues arise and helping them maintain balance over time.
Great question! Self-empathy in a wellness journey means meeting yourself where you are, not where you think you “should” be. Self-empathy is recognizing that progress isn’t linear, separating your worth from outcomes, and responding to setbacks with curiosity instead of judgment. When wellness is approached with kindness, flexibility, and self-respect, it becomes sustainable and supportive rather than exhausting.
A short walk outside (even 5–10 minutes).
“Unstoppable” by Sia